Many businesses today would consider their organizations to be professionals or experts in their industry. This usually means they offer their customers a high level of expertise when it comes to doing business with them. When that is the case, the expectations are that the customers of these organizations will receive a higher degree of care than what a standard business offers. When an organization fails to meet that duty of care with the customer, they are exposed to legal liability for failing to render professional services. Organizations can protect themselves from these issues by purchasing professional liability insurance, also called an errors & omissions insurance.
We understand that in a litigious environment, this is a crucial line of coverage that every business should consider when they hold themselves to a higher degree of care in working with their customers. The coverage can often be overlooked as an exclusion on most policies, and is not to be confused with a general liability policy, which only covers bodily injury and property damage. Professional liability policies often respond to errors & omissions that result in financial harm to a third party.